FREQUENTLY ASKED QUESTIONS

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Transfer Services

 
How to reserve ?

  It is simple just fill out our reservation request from. Please fill all the details if possible.This is very important for us to serve you better. When we receive your request we will inform you about the availability then we reserve your car and confirm your reservation.

How to pick up reserved car ?

  If you reserved to pick up at the airport you will see one of us just outside of exit door waiting for you with a board your name written on. If you reserved to pick up at the hotel or any address you requested we will find you there. You can also pick up your car at our office.

What is included in the price ?

  Our rates are included unlimited mileage, car insurance(CDW), delivery and collection charges in İzmir and all taxes. .

Which payment type do you accept ?

  We accept cash in all European currencies and $US, Visa, Master card, American Express as payment.

What happens if the car breaks down ?

  Actually we do every effort possible to check our cars technically. Because we do not want any technical problems on your vacation. But if it occurs we guarantee to fix the problem as soon as possible or if the problem is a big one we change your car with another one.

How can I contact you in an emergency ?

  You can call the office numbers +90 232 464 02 72 midweek between 08:00 and 19:30 or 24 hours to the mobile number : +90 532 452 76 01

What do I have to do in the event of an accident ?

    You shouldn’t move the car, call the police (154) get alcohol and traffic report and a copy of the other vehicles insurance.

Can anyone else drive the vehicle I have hired ?

    Other drivers sign the rental agreement and show a copy of their drivers licence. Drivers must be 25 years old to hire vehicles in group from B to E and 28 years old for all other groups.

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  • Customer Service
Müşteri Hizmetleri
Please click on the icon above to get in touch with our customer service.
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  • Contact Us
Phone:  +90 232 464 0272 (Pbx)
Fax:  +90 232 464 4536
Gsm:  +90 532 452 7601
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